At Aeon Parttner, we strive to ensure our customers are satisfied with their purchases. If you are not entirely happy with your purchase, we are here to help. This Refund and Returns Policy outlines the terms and conditions for returning products and receiving refunds.
Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 30 calendar days from the date you received the item to return it.
- Process: To initiate a return, please contact our customer service team at support@aeonparttner.com with your order details. We will provide you with instructions on how to return your item.
Refunds
- Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approval: If your return is approved, we will process your refund to your original method of payment within 10 business days.
- Non-Refundable Items: Certain items are non-refundable, including but not limited to gift cards and downloadable software products.
Exchanges
- Defective or Damaged Items: If you received a defective or damaged item, please contact us immediately at Call Us: support@aeonparttner.com /Call Us: +1 970 480 5289 . We will arrange for a replacement or refund.
Shipping
- Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Exchange Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
Email Us: support@aeonparttner.com
Call us: +1 970 480 5289
Business address: 8206 LOUISIANA BLVD NE, ALBUQUERQUE , NM 87113
